|
|
Draft measures to reduce customer complaints
Charvátová, Petra ; Strnad, Vlastimil (referee) ; Tyráček,, Petr (advisor)
This diploma thesis deals with customer complaints of headlamps in Automotive Lighting s.r.o. The goal is to analyze the state of customer complaints for 2018 and to evaluate the biggest source of nonconformities in terms of the type of complaint based on Pareto analysis. The thesis focuses on solution of one particular type of complaint. The key part of the thesis is also the processing of the process analysis, the evaluation of the causes of the complaint and the draft of corrective measures that would eliminate the problem. The conclusion of the thesis contains evaluation of the proposed corrective measures, including from the economic point of view.
|
|
| |
|
| |
|
|
Information System Assessment and Proposal for ICT Modification
Kostrhoun, Ivo ; Juračka, Zdeněk (referee) ; Koch, Miloš (advisor)
This thesis is about information system assessment in Wistron company. There is assessed for which reason the system is utilized, what the weaknesses of system or implementation are and these are followed by the relevant proposals for improving the problematic areas. The theoretical part deals with information systems in general, process methodologies and company and information systems assessments methodologies. Then followed by project management and information strategies. The practical part proposes new information strategy and implementation of company information system.
|
|
|
The Study of the Operating Production Management
Mayerbergová, Ilona ; Ing. Jaromír Černý, Ph.D (referee) ; Jurová, Marie (advisor)
The goal of this diploma thesis is to use the principles of lean manufacturing to lean workplace and eliminate all forms of waste in this workplace. A part of this work is opti-mal design of the workplace in terms of ergonomics which should have a positive effect on shortening lead time and process cycle efficiency. Shortening the lead time will allow company to respond more quickly to customer requirements and this effect may subsequently lead to the drop in inventories.
|
|
| |
|
|
Process Optimization in Services
Illek, Adam ; Rompotl, Jaroslav (referee) ; Videcká, Zdeňka (advisor)
This bachelor’s thesis is aimed on process optimization in hotel services. The solution is focused on processes related with accommodation assured by hotel reception, which lead to elimination of routine activities, the elimination of data duplication and their digitalization. The thesis is divided into three parts, which are devoted to theoretical delimination, analysis and process improvement.
|
|
| |
|
|
Business processes in a selected company
Michálek, Lukáš ; Hlaváček, Jan (referee) ; Ulč, Jakub (advisor)
The bachelors´s thesis deals with the optimization of business processes in a selected company. The first part describes the theoretical basis for the method of analysis, modeling language and business negotiations. In the second part, analytical, the MMABP method is used for process analysis and qualitative research to obtain data for process optimization. In the third part, proposal, a new proces sis created and solutions are recommended for the company.
|
|
|
Proces Modeling as a Tool for Process Improving
Střížová, Blanka ; Ševčík, Jiří (referee) ; Juřica, Pavel (advisor)
This thesis engages in process modelling and description of selected business processes which are underway in the department of Economy and Operation of the Czech TV, in Television studio in Brno. The process models are created using the CASE tool Adonis. The theoretical part is focused on clarifying important concepts, methodologies and tools in the process management. In the analytical part, the selected processes are thoroughly described and graphically illustrated. The proposal part of the thesis highlights the improvement of selected business processes and assesses their effectiveness.
|
guest ::
